We deliver your products safely and on time. Our return policy ensures peace of mind if you ever need to send something back.
Shipping Locations
- We ship all over India through reliable partners.
- Remote area deliveries may take longer.
- International shipping is currently unavailable.
- Shipping availability may vary based on the courier network and pin codes.
- Customers will be notified if delivery is not possible in a specific location.
Dispatch Time
- Orders are shipped within 1–2 working days.
- You’ll receive a tracking ID once dispatched.
- Holidays may slightly delay shipments.
- Orders placed after cut-off hours are processed on the next working day.
- Pre-order or customized products may require extra preparation time.
Delivery Charges
- Free delivery on orders above ₹499.
- Minimal charges for small or express orders.
- Charges are shown before checkout.
- Delivery fees are automatically calculated based on location and product weight.
- Express or same-day delivery (if available) will have additional costs.
Return Request
- Return within 6 days of receiving the item.
- The product must be unused and sealed.
- Returns accepted only after quality check.
- Items should be returned in their original packaging with all accessories.
- Any missing or damaged items in the return package may affect eligibility.
Exchange Option
- Replacement available for the same model.
- Subject to stock availability.
- Exchanges follow the same return process.
- If the same product is unavailable, you may choose another item of equal value.
- Exchanges are approved only after successful inspection of the returned item.
Damaged or Wrong Item
- Report within 48 hours of delivery.
- We’ll arrange pickup and replacement quickly.
- Keep packaging intact for verification.
- Provide photos or videos of the damaged or incorrect product to speed up the process.
- We may issue a full refund if a replacement cannot be arranged.
Tracking Orders
- Use your tracking link to check status anytime.
- SMS or email updates will be sent automatically.
- Our support can assist if tracking fails.
- Tracking information may take up to 24 hours to get updated after dispatch.
- Customers are advised to verify their delivery address before confirming an order.
Delivery Timeline
- Standard deliveries take 3–6 business days depending on your location.
- Metro cities usually receive orders faster than remote areas.
- Delivery time may vary due to weather, strikes, or courier delays.
- Prepaid orders are prioritized for quick processing.
- Any delay beyond the estimated time will be communicated proactively.
Customer Support & Assistance
- Our support team is available to help with order and shipping queries.
- You can contact us via email, phone, or chat for faster responses.
- Assistance is available during business hours (Mon–Sat, 10 AM – 6 PM).
- We’ll update you regularly until your issue is resolved.
- Feedback on our service helps us enhance future deliveries.